‘The customer is king’ is an age-old mantra that should resonate deeply with any business that..

When adopting any kind of new technology, but especially when considering compliance recording and..

Whenever I talk to AudioCodes partners these days about the unified communications and..

With the increasing popularity of the hybrid workplace and the growth of Microsoft Teams, many..

With 2021 drawing to a close, now is the perfect time to take a look back at the past year and..

Microsoft Power Virtual Agents (PVA) is a bot framework for creating bots easily, without having to..

In a recent blog post, I talked about how you can easily automate your outbound calling with..

The extensive amount of digital transformation happening in recent years has affected many aspects..

With recent developments in artificial intelligence, speech recognition and generation, and natural..