‘The customer is king’ is an age-old mantra that should resonate deeply with any business that..
When adopting any kind of new technology, but especially when considering compliance recording and..
Whenever I talk to AudioCodes partners these days about the unified communications and..
Microsoft Power Virtual Agents (PVA) is a bot framework for creating bots easily, without having to..
In a recent blog post, I talked about how you can easily automate your outbound calling with..
The extensive amount of digital transformation happening in recent years has affected many aspects..