As the world of work settles into the “new normal”, contact centers have been doubling down on..

Until recently, perspectives varied when evaluating work at home policies and their direct impact..

Delivering a secure WebRTC gateway solution

Despite the huge appeal of WebRTC technology, it can..

In this follow-up post we review the WebRTC gateway as the foundational technology that enables..

WebRTC technology drives powerful web calling capabilities in contact centers that improve customer..