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    Bonjour to AI! France’s CDRT Reveals the Exciting Future of Contact Center CX

    By RENA EREZ July 12, 2023

    Recently, the Club des Dirigeants Réseaux et Télécoms (CDRT) of France organized an exclusive event..

    AudioCodes’ Insights from Customer Contact Week 2023 and Genesys Xperience 2023

    By RENA EREZ June 28, 2023

    Discover the latest insights and trends in the contact center industry as AudioCodes’ contact..

    Going Green and Staying Connected with AudioCodes

    By CARSTEN DEN HARTOG June 5, 2023

    At AudioCodes, we’re continuously invested in improving the environmental impact of products..

    See How One EMS Saves Lives with Advanced AI Technology

    By YOSSI ZADAH May 17, 2023

    What crosses your mind when you see a Red Cross ambulance crossing an intersection? You’re probably..

    Conversational AI and Automation Are Key Players in the Modern Contact Center

    Conversational AI is moving fast! And while the sophistication of chatbot technology has been..

    How to Use Content from Recorded Work Meetings and What You Should Record

    By YARIV MILBER April 19, 2023

    Consider the amount of knowledge shared through emails across your organization. Customer..

    Take Away the Pain of Hybrid Unified Communications Deployment

    By YANIV KITLARU April 13, 2023

    Migrating to unified communications (UC) can offer numerous benefits to organizations, especially..

    It’s Here! One Easy Platform for Multi-UCaaS Services

    By YANIV KITLARU March 29, 2023

    The rise of unified communications and collaboration (UC&C), which has rapidly accelerated in the..

    Video Blog ▶ Here’s the Easy Way to Get ChatGPT Talking

    By VIDEO BLOG March 22, 2023

    ChatGPT has grabbed the headlines since its launch in November 2022, and is widely seen as one..

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