In our highly competitive world economy, enterprises keen to stay ahead of the game instinctively..
Microsoft Power Virtual Agents (PVA) is a bot framework for creating bots easily, without having to..
In a recent blog post, I talked about how you can easily automate your outbound calling with..
Many companies and organizations that already use text-based chatbots are now embarking on a quest..
Every enterprise worth its salt has always instinctively understood that customer satisfaction is..