With 2021 drawing to a close, now is the perfect time to take a look back at the past year and..

Microsoft Power Virtual Agents (PVA) is a bot framework for creating bots easily, without having..

In a recent blog post, I talked about how you can easily automate your outbound calling with..

The extensive amount of digital transformation happening in recent years has affected many..

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Around 25 years ago, I watched a documentary about an NBA legend (not him 😊), and one of the..

If you’ve been looking for an agile conversational IVR application for Microsoft Teams that..

With the digital revolution continuing to gather speed, chatbots and virtual assistants are..

It's certainly true that the rapid rise of the remote working phenomenon has resulted in more..