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    Video Blog | Compliance Recording in the Digital Age

    By VIDEO BLOG May 12, 2021

    It's certainly true that the rapid rise of the remote working phenomenon has resulted in more..

    AI Voice-Bots and the Future of Customer Experience

    By PAROUSIA KHAN April 28, 2021

    Winning a modern-day customer is not easy. With millennials wanting everything at the tap of a..

    Video Blog | The Voice-Bot with the Human Touch

    By VIDEO BLOG April 9, 2021

    In today’s ultra-competitive digital economy, the most successful brands have always understood..

    How to Adjust Your Bot UX to Voice and Telephony Use Cases

    By ILAN AVNER March 17, 2021

    Many companies and organizations that already use text-based chatbots are now embarking on a..

    Video Blog | The Secret Key to Automating Call Flows

    By VIDEO BLOG March 3, 2021

    If you’re migrating to a unified communications solution like Microsoft Teams, and your..

    Extending Your Bot Usability to New and Exciting Use Cases

    By ILAN AVNER February 17, 2021

    Every enterprise worth its salt has always instinctively understood that customer satisfaction..

    5 Key Things to Look for in a Compliance Recording Solution

    By TANIA ADAR December 9, 2020

    Like many people, over the course of the past year my daily work routine has shifted from..

    Video Blog | A Conversational IVR That Keeps Your Callers Delighted

    By VIDEO BLOG November 24, 2020

    As our interconnected global economy rapidly adapts to the ‘new normal’, the forward march of..

    If You Want Microsoft Teams FAST, You Need AudioCodes Live!

    By JUSTIN STEVENS November 11, 2020

    Whenever I talk to potential customers about the incredible benefits offered by Microsoft Teams,..

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