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    Video Blog | Conversational IVR for Microsoft Teams Is Here

    By VIDEO BLOG July 14, 2021

    If you’ve been looking for an agile conversational IVR application for Microsoft Teams that..

    Video Blog | How Vodafone’s Chatbot Answers Customers’ Phone Calls

    By VIDEO BLOG July 7, 2021

    With the digital revolution continuing to gather speed, chatbots and virtual assistants are..

    Video Blog | Compliance Recording in the Digital Age

    By VIDEO BLOG May 12, 2021

    It's certainly true that the rapid rise of the remote working phenomenon has resulted in more..

    AI Voice-Bots and the Future of Customer Experience

    By PAROUSIA KHAN April 28, 2021

    Winning a modern-day customer is not easy. With millennials wanting everything at the tap of a..

    Video Blog | The Voice-Bot with the Human Touch

    By VIDEO BLOG April 9, 2021

    In today’s ultra-competitive digital economy, the most successful brands have always understood..

    How to Adjust Your Bot UX to Voice and Telephony Use Cases

    By ILAN AVNER March 17, 2021

    Many companies and organizations that already use text-based chatbots are now embarking on a..

    Video Blog | The Secret Key to Automating Call Flows

    By VIDEO BLOG March 3, 2021

    If you’re migrating to a unified communications solution like Microsoft Teams, and your..

    Extending Your Bot Usability to New and Exciting Use Cases

    By ILAN AVNER February 17, 2021

    Every enterprise worth its salt has always instinctively understood that customer satisfaction..

    5 Key Things to Look for in a Compliance Recording Solution

    By TANIA ADAR December 9, 2020

    Like many people, over the course of the past year my daily work routine has shifted from..

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