As we look forward to our summer break, there has been a lot to discuss in the early part of this year. We’ve been busy with the latest advancements in artificial intelligence and the consistently sought-after Microsoft Teams unified communications (UC) platform.
So far, we’ve discussed many of the latest voice developments including:
Contact Center Innovation
New technology, strategies and approaches have enhanced the customer experience in contact centers. AudioCodes has taken a front seat to creating innovative solutions to help contact centers function at the top of their game. A few examples include conversational AI, SmartTAP 360° Live for compliance call recording and voice analytics and more contact center innovations, which were created to help deliver exceptional customer experience and drive business success.
Microsoft Teams Voice Connectivity
AudioCodes is a leading provider of certified voice networking solutions for Microsoft Teams. For organizations looking to adopt the Microsoft Teams Phone, they can choose Direct Routing for Teams, AudioCodes Live and other migration services created to modernize communications.
Enhancing Hybrid Work with Meeting Room Solutions
Hybrid work only ‘works’ if a company has the right equipment for in-office and at-home participants to effectively communicate. AudioCodes’ range of meeting room solutions is designed to enhance collaboration and communications within Microsoft Teams and Zoom Phone UC environments. These devices, including IP phones, room systems and collaboration bars, provide high-quality audio and video experiences, seamless integration with Teams and Zoom Phone and are easy to manage.
The time has come for our yearly summer blog break, giving the dedicated writers at AudioCodes a few weeks to recharge and come back ready to update you about the latest news!
Looking forward to more content while we’re on our break? Now is the perfect time to replay our webinars to get answers to the latest trending questions. Take a look at this popular one, Looking to Simplify the Deployment of Microsoft Operator Connect?
Wishing our readers a fun-filled summer. We’ll be waiting for you when we return!