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MARCO MOSTREL

How Can Contact Centers Be Protected from the Threats Introduced by WebRTC Traffic

By MARCO MOSTREL November 27, 2019

Delivering a secure WebRTC gateway solution

Despite the huge appeal of WebRTC technology, it can..

WebRTC - Integrating the Contact Center with the Enterprise Website

By MARCO MOSTREL November 13, 2019

In this follow-up post we review the WebRTC gateway as the foundational technology that enables..

WebRTC and Why You Need It in Your Contact Center

By MARCO MOSTREL October 30, 2019

WebRTC technology drives powerful web calling capabilities in contact centers that improve..

Delivering Unified Communications Service Over Broadband Networks?

By MARCO MOSTREL June 4, 2019

Whenever I talk to enterprise IT leaders these days, the item at the top of the agenda is..

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