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RENA EREZ

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Navigating CCaaS Migration with AudioCodes Communications and Business Continuity Solutions

By RENA EREZ March 6, 2024

The cloud promised a contact center utopia, seamless scalability, OpEx over CapEx and IT teams..

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Bonjour to AI! France’s CDRT Reveals the Exciting Future of Contact Center CX

By RENA EREZ July 12, 2023

Recently, the Club des Dirigeants Réseaux et Télécoms (CDRT) of France organized an exclusive event..

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AudioCodes’ Insights from Customer Contact Week 2023 and Genesys Xperience 2023

By RENA EREZ June 28, 2023

Discover the latest insights and trends in the contact center industry as AudioCodes’ contact..

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RENA EREZ

Navigating CCaaS Migration with AudioCodes Communications and Business Continuity Solutions

Bonjour to AI! France’s CDRT Reveals the Exciting Future of Contact Center CX

AudioCodes’ Insights from Customer Contact Week 2023 and Genesys Xperience 2023

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