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Rethinking Healthcare Customer Service

By BASSEL MOKABEL August 14, 2018

Let’s talk about personalized customer service.

In recent years, we have been witnessing one of..

Increasing Margins of US Lifeline Providers - How can US lifeline providers reduce their per-minute cost

By BASSEL MOKABEL February 13, 2017

Thanks to the FCC-mandated, government-sponsored program, called Lifeline, the financially..

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