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AudioCodes One Voice AudioCodes One Voice

NLP vs. NLU and how both are making our lives easier

By YOSSI ZADAH September 14, 2018

I don’t envy newcomers into the Voice AI arena. It’s so hard to get around with so many acronyms..

Rethinking Healthcare Customer Service

By BASSEL MOKABEL August 14, 2018

Let’s talk about personalized customer service.

In recent years, we have been witnessing one of..

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