The path to replacing MPLS with broadband

Sustaining High Voice Quality Over Broadband

The path to replacing MPLS with broadband   Hosted enterprise communication offers a good solution for enterprises looking to move their communication to the cloud and by doing so, reduce their CAPEX investment as well as benefit from a cloud managed solution that is regularly updated for supporting new technologies and features. These benefits typically come […]

Managing Heterogeneous VoIP Networks

The Nightmare of Managing Heterogeneous VoIP Networks in Medium to Large Enterprises

There is an Answer Managing heterogeneous VoIP networks in medium to large enterprises can be a nightmare. Due to the large number of vendors participating in providing the solution, there can be problems at every stage of the implementation and maintenance issues can arise in a variety of aspects including: Network design and configuration Device […]

Management System

Amazing Savings with a Managed IP Phone System

In a recent No Jitter blog entitled Managing IP Phones Goes Way Beyond Provisioning, I pointed out how much more powerful a managed IP Phone system is than simple provisioning and that this power and flexibility can bring considerable cost savings to an IT department. This wasn’t just marketing talk. In this blog, I want […]

Migrating to Skype for Business Cloud PBX Microsoft Ovum AudioCodes

Migrating to Skype for Business Cloud PBX: Play by Play Analysis

A Microsoft, Ovum and AudioCodes Joint Webinar I have been accused of being a crazy sports fan. And I’m guilty. We may be in the midst of the Major League Baseball season, but American football is just around the corner. So when we discussed with our friends at Microsoft and Ovum doing a webinar on […]

VoIP Quality Jitter Delay and Packet Loss

Is VoIP Jitter, Delay and Packet Loss the Best Measure of Voice Quality?

“One of the values that I think men in particular have to pass on is the value of empathy. Not sympathy, empathy. And what that means is standing in somebody else’s shoes, being able to look through their eyes.” Barack Obama Empathy – being able to feel sorry for someone else’s troubles – is a […]