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    Conversational IVRs and Voice Biometrics: The Next Level of Customer Experience

    The extensive amount of digital transformation happening in recent years has affected many aspects..

    Your One-Stop Shop for Devices and Connectivity Solutions for Zoom Phone

    By VOICE BLOG TEAM September 1, 2021

    As the concept of hybrid working – with employees splitting their time between home and office –..

    Automate Your Outbound Calling with Voice-Bots

    By ILAN AVNER August 25, 2021

    With recent developments in artificial intelligence, speech recognition and generation, and natural..

    Making the Zoom Phone Experience Even Better

    By BENNY MATITYAHU July 21, 2021

    Last month, Zoom marked its 10th anniversary – and also announced that the Zoom Phone solution had..

    Video Blog ▶ Conversational IVR for Microsoft Teams Is Here

    By VIDEO BLOG July 14, 2021

    If you’ve been looking for an agile conversational IVR application for Microsoft Teams that ticks..

    Video Blog ▶ How Vodafone’s Chatbot Answers Customers’ Phone Calls

    By VIDEO BLOG July 7, 2021

    With the digital revolution continuing to gather speed, chatbots and virtual assistants are proving..

    Puzzel Seamlessly Migrate Their Hosted Contact Center Infrastructure to All-IP

    By AUDIOCODES SUCCESS STORIES June 30, 2021

    At AudioCodes, we’re confident that we offer the best quality and value in today’s..

    Bosch Achieves Global Microsoft Teams Voice Calling Migration with AudioCodes’ Help

    By AUDIOCODES SUCCESS STORIES June 16, 2021

    At AudioCodes, we offer the best quality and value in today’s ultra-competitive UC market. The..

    How to Boost Your Productivity with Video in the Hybrid Work Era

    By NATI DAVIDI June 9, 2021

    As the hybrid working model – based on unified communications platforms like Microsoft Teams –..

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