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    Stay Ahead of Call Recording Compliance for Genesys Cloud CX

    By GUY YAFFE November 23, 2022

    Compliance call recording policies can be a challenge to keep up with. Corporate and federal..

    Video Blog ▶ What Is the #1 CX Transformation Priority for Today’s Contact Centers?

    By VIDEO BLOG November 9, 2022

    Voice is without doubt the most natural and effective form of human communication. Even today,..

    What Is the Difference Between Direct Routing and Operator Connect?

    By YANIV KITLARU October 19, 2022

    During the course of my work, I meet a lot of customers who want to connect their Microsoft Teams..

    Video Blog ▶ The Simple Way to Achieve Voice Calling Success with Microsoft Teams

    By VIDEO BLOG October 6, 2022

    Microsoft’s Inspire 2022 partner event might be over, but Microsoft Teams is still as popular as..

    Stay Connected When the Unexpected Happens with Zoom Phone Local Survivability

    By ADAM SMITH September 29, 2022

    In our increasingly complex and interlinked business world, unexpected things can – and do –..

    How Can Microsoft Partners Win in the Teams Era?

    By JASON WYATT September 21, 2022

    The rise of the hybrid workplace has forced businesses to embrace new technology to keep their..

    Taking the Mystery Out of Dynamics 365 PSTN Connectivity

    By DANIEL RAYE September 14, 2022

    You don’t need to be a voice networking whiz to enable BYOC connectivity for your contact center...

    Make the Most of This Summer Season!

    By VOICE BLOG TEAM August 3, 2022

    Summer is here, and that means our minds begin to naturally gravitate towards vacation mode...

    AudioCodes at Inspire 2022: Navigating the Microsoft Teams Voice Calling Landscape

    Attendees at the recent Microsoft Inspire 2022 event were treated to three days of incisive..

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