With 2021 drawing to a close, now is the perfect time to take a look back at the past year and..

Microsoft Power Virtual Agents (PVA) is a bot framework for creating bots easily, without having to..

In a recent blog post, I talked about how you can easily automate your outbound calling with..

Remember pre lockdown? The unified communications (UC) industry had a packed calendar of live..

The extensive amount of digital transformation happening in recent years has affected many aspects..

With recent developments in artificial intelligence, speech recognition and generation, and natural..

With the digital revolution continuing to gather speed, chatbots and virtual assistants are proving..

At AudioCodes, we’re confident that we offer the best quality and value in today’s..

Winning a modern-day customer is not easy. With millennials wanting everything at the tap of a..