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Video Blog ▶ How Vodafone’s Chatbot Answers Customers’ Phone Calls

Session Border Controllers (SBCs) | Management Solutions | Unified Communications | Voice.AI | Contact Centers

Video Blog | How Vodafone’s Chatbot Answers Customers’ Phone Calls

With the digital revolution continuing to gather speed, chatbots and virtual assistants are proving to be an ideal way for forward-thinking businesses to offer customers an exceptionally high level of service whenever they get in touch, all at a very low cost.

AudioCodes VoiceAI Connect harnesses the power of conversational AI to create a communication hub between any bot framework, telephony system or cognitive speech service to support pretty much any voice-bot use case.

In this short video, Leonid Mishkind, Principal Manager AI Platforms at Vodafone, explains how VoiceAI Connect is the perfect solution for enabling Vodafone’s customers to talk directly to TOBi, the company’s friendly digital assistant.


To learn more about the solution that’s getting everybody talking, check out our new application note.

Want to play in the ‘customer service Premier League’ and smash your business goals?



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