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2021: The Dawning of the Age of Hybrid Work

2021: The Dawning of the Age of Hybrid Work

With 2021 drawing to a close, now is the perfect time to take a look back at the past year and scope out some of the changes that have taken place in world of work, and in the telecommunications industry in particular.

And the big news, from where we’re standing, is the rise of the hybrid workplace.

The concept of hybrid working, where employees split their time between home and office, gained significant traction in 2021, with forward-thinking organisations already understanding that this new paradigm actually represents a golden opportunity to excel.

But how can you stack the “hybrid odds” firmly in your favour?

Be Ready for Anything

We at AudioCodes have invested considerable effort in analysing these unprecedented changes, to the point where we’re now ideally placed to help today’s enterprises get ready to meet the exciting business challenges of tomorrow.

Armed with these insights, we’ve been working flat out to create the innovative solutions, products and services that you – our loyal customers and valued partners – need to succeed in the fast-moving global marketplace.

These include:


AudioCodes Live for Microsoft Teams

The AudioCodes Live for Microsoft Teams service, to help enterprises rapidly deploy Microsoft Teams telephony to their hybrid-working employees wherever they work from. A simple subscription service that can easily scale on a per user per month basis, providing agility in an ever-changing hybrid business world.


AudioCodes Live Cloud

The AudioCodes Live Cloud solution, specially designed to help service providers quickly build multi-tenant managed services to connect Microsoft Teams with customers’ existing enterprise telephony infrastructure.


Zoom Phone Optimization

Over the past year, Zoom Phone has also enjoyed substantial growth in the enterprise market thanks to the hybrid working trend. AudioCodes has developed a Zoom Phone collaboration strategy that includes our AudioCodes Live for Zoom Phone service and a selection of Zoom certified devices, such as the C450HD, 445HD and 405HD business phones.


AudioCodes Live CX

The AudioCodes Live CX solution, which modernises contact center customer engagement with voice-bots, native web-based voice and video communications, as well as agents working from anywhere. Check out this incisive white paper for the full story.


AudioCodes VoiceAI Connect

The AudioCodes VoiceAI Connect solution, which allows developers, integrators and IT professionals to augment service bots with telephony engagement channels for an unbeatable user experience.


Microsoft Teams-Native IP Phones

The Microsoft Teams-native C470HD, C455HD and C455HD with expansion module, which are feature-rich, executive high-end business phones packed with the latest technology for delivering a seamless Microsoft Teams experience every time.


Microsoft Teams Meeting Experience

The Microsoft-certified RXV80 all-in-one video collaboration bar, taking plug-and-play simplicity to another level for a familiar and exceptionally productive Microsoft Teams meeting experience – no matter where employees are physically located.

The RX15 speakerphone, delivering a high quality voice experience for up to six people in smaller meeting rooms such as huddle rooms or for a high quality home-working audio experience.

Success Is In Our DNA

But we haven’t stopped there. Our achievements during 2021 have also been recognised by our peers. Here’s just one example:

AudioCodes Ranked Top Vendor for Enterprise SBC Revenues by Omdia – and breaking news is that Omdia have just announced that AudioCodes has maintained this leadership position in enterprise SBCs for Q3 2021.

And, as always, our products and solutions have spoken for themselves, with the closing of important deals with Altron, Algar, the Bosch Group, Puzzel and Suffolk County Council – and many others.

Stay tuned for plenty more to come in 2022!

Getting Your Priorities Right

In uncertain times like these, focusing on what truly matters is more important than ever. The upcoming Christmas and New Year break gives us the chance to recharge our batteries and spend some much-needed quality time with family and friends.

And because even your favorite AudioCodes authors need to take a vacation occasionally, we’ll be closing the blog until January 2022, when we’ll be back with more of the informative and thought-provoking posts that you quite rightly expect from us.

Be well, keep safe and see you soon!

If you’d like to know more about any AudioCodes solution or product, we’re here to help!



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