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    Easily Build Intelligent Conversational IVR and Voice-Bots with Microsoft Power Virtual Agents

    By ILAN AVNER December 1, 2021

    Microsoft Power Virtual Agents (PVA) is a bot framework for creating bots easily, without having..

    Conversational IVRs and Voice Biometrics: The Next Level of Customer Experience

    The extensive amount of digital transformation happening in recent years has affected many..

    Automate Your Outbound Calling with Voice-Bots

    By ILAN AVNER August 25, 2021

    With recent developments in artificial intelligence, speech recognition and generation, and..

    Let’s Bring Back ‘Simple’ with the Ultimate Conversational IVR Made for Teams

    By YOSSI ZADAH July 28, 2021

    Around 25 years ago, I watched a documentary about an NBA legend (not him 😊), and one of the..

    Video Blog ▶ Conversational IVR for Microsoft Teams Is Here

    By VIDEO BLOG July 14, 2021

    If you’ve been looking for an agile conversational IVR application for Microsoft Teams that..

    Video Blog ▶ How Vodafone’s Chatbot Answers Customers’ Phone Calls

    By VIDEO BLOG July 7, 2021

    With the digital revolution continuing to gather speed, chatbots and virtual assistants are..

    Video Blog ▶ Compliance Recording in the Digital Age

    By VIDEO BLOG May 12, 2021

    It's certainly true that the rapid rise of the remote working phenomenon has resulted in more..

    AI Voice-Bots and the Future of Customer Experience

    By PAROUSIA KHAN April 28, 2021

    Winning a modern-day customer is not easy. With millennials wanting everything at the tap of a..

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