Compliance call recording policies can be a challenge to keep up with. Corporate and federal..
Voice is without doubt the most natural and effective form of human communication. Even today,..
Microsoft recently hosted the first annual Microsoft Power Platform Conference (MPPC), with the..
You don’t need to be a voice networking whiz to enable BYOC connectivity for your contact center...
Attendees at the recent Microsoft Inspire 2022 event were treated to three days of incisive..
In a recent blog post, I shared a real-life example of an IT manager who, after expressing an..
If boosting productivity in the hybrid work era is important to your organization – and to be..
There’s no doubt that Microsoft Teams has proven its value in the emerging world of hybrid work,..