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    Conversational IVRs and Voice Biometrics: The Next Level of Customer Experience

    The extensive amount of digital transformation happening in recent years has affected many aspects..

    Microsoft Teams Proof of Concept? Why Bother?

    By JASON WYATT September 14, 2021

    Switching to a new telephony solution isn’t easy at the best of times. This is especially true when..

    Video Blog ▶ Signing In to Microsoft Teams Native Devices the Quick Way

    By VIDEO BLOG September 9, 2021

    At AudioCodes, our range of business phones for Microsoft Teams are specially designed to provide..

    Your One-Stop Shop for Devices and Connectivity Solutions for Zoom Phone

    By VOICE BLOG TEAM September 1, 2021

    As the concept of hybrid working – with employees splitting their time between home and office –..

    Automate Your Outbound Calling with Voice-Bots

    By ILAN AVNER August 25, 2021

    With recent developments in artificial intelligence, speech recognition and generation, and natural..

    Phones Are a Critical Part of Microsoft Teams Hybrid Work

    The rapid adoption of the hybrid workplace concept has completely upended long-cherished..

    Video Blog ▶ Blocking Background Noise the AudioCodes Way

    By VIDEO BLOG August 11, 2021

    Intrusive background noise seeping into important audio and video calls – whether you’re talking..

    What Is Direct Routing for Microsoft Teams?

    By JASON WYATT August 4, 2021

    Unless you’ve spent the past few years holidaying on the dark side of the moon, you’ll no doubt be..

    Let’s Bring Back ‘Simple’ with the Ultimate Conversational IVR Made for Teams

    By YOSSI ZADAH July 28, 2021

    Around 25 years ago, I watched a documentary about an NBA legend (not him 😊), and one of the..

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