Customers today expect flexible communication options, whether by phone, email, social media, live..

In the digital age, cloud-based solutions are becoming the norm for businesses seeking flexibility,..

As the number of Microsoft Teams Phone users crosses the 20 million¹ mark, and more and more..

Effective customer service experience is crucial for any university, and the University of Central..

As we navigate the ever-evolving landscape of the hybrid workplace, effective content sharing..

Integrating Microsoft Teams into the contact center offers a whole raft of benefits, the main one..