In a recent blog post, I talked about how you can easily automate your outbound calling with..

Remember pre lockdown? The unified communications (UC) industry had a packed calendar of live..

In today’s hybrid workplace, where employees might be working from home, in personal office rooms,..

The extensive amount of digital transformation happening in recent years has affected many aspects..

As the concept of hybrid working – with employees splitting their time between home and office –..

With recent developments in artificial intelligence, speech recognition and generation, and natural..

Last month, Zoom marked its 10^th anniversary – and also announced that the Zoom Phone solution had..

If you’ve been looking for an agile conversational IVR application for Microsoft Teams that ticks..

With the digital revolution continuing to gather speed, chatbots and virtual assistants are proving..