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    How AudioCodes Voca CIC Turns Microsoft Teams into an Omnichannel Contact Center

    By JOSH CHRONISTER August 29, 2024

    Customers today expect flexible communication options, whether by phone, email, social media, live..

    Expert Tips for Adopting Cloud-Based Recording Solutions

    In the digital age, cloud-based solutions are becoming the norm for businesses seeking flexibility,..

    AudioCodes Live Platform for Microsoft Teams: A Compelling Partner Opportunity

    By YANIV KITLARU July 18, 2024

    As the number of Microsoft Teams Phone users crosses the 20 million1 mark, and more and more..

    What’s the Best Way to Consolidate Microsoft Teams Calling with Your Contact Center?

    By YANIV KITLARU July 11, 2024

    In today’s fast-paced business environment, seamless communication and collaboration are pivotal...

    Bringing Modern Customer Experience to Higher Education: The University of Central Florida’s Microsoft Teams Contact Center Journey

    By AUDIOCODES SUCCESS STORIES July 3, 2024

    Effective customer service experience is crucial for any university, and the University of Central..

    Integrating Microsoft Teams into Your Contact Center? Expert Advice from Metrigy

    By YANIV KITLARU June 19, 2024

    Integrating Microsoft Teams into the contact center offers a whole raft of benefits, the main one..

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