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    Stay Ahead of Call Recording Compliance for Genesys Cloud CX

    By GUY YAFFE November 23, 2022

    Compliance call recording policies can be a challenge to keep up with. Corporate and federal..

    How to Configure the Microsoft SIP Gateway with AudioCodes Analog Telephone Adapters

    Dust off your analog phones and connect them to Microsoft Teams! Through the power of Microsoft’s..

    Video Blog ▶ What Is the #1 CX Transformation Priority for Today’s Contact Centers?

    By VIDEO BLOG November 9, 2022

    Voice is without doubt the most natural and effective form of human communication. Even today,..

    Say Hello to Your New Hybrid Workplace!

    By NISSIM AGAMI November 2, 2022

    Welcome to the hybrid workplace, where platforms like Microsoft Teams and Zoom Phone have..

    Get Your Microsoft Power Virtual Agents Chatbots Talking with AudioCodes VoiceAI Connect Cloud

    By MARK KOSLO October 26, 2022

    Microsoft recently hosted the first annual Microsoft Power Platform Conference (MPPC), with the..

    What Is the Difference Between Direct Routing and Operator Connect?

    By YANIV KITLARU October 19, 2022

    During the course of my work, I meet a lot of customers who want to connect their Microsoft Teams..

    Smart Collaboration Devices for a Seamless Microsoft Teams Hybrid Work Experience

    By NATI DAVIDI October 12, 2022

    Hybrid work is a people-first approach that drives increased productivity and supports a blend of..

    Video Blog ▶ The Simple Way to Achieve Voice Calling Success with Microsoft Teams

    By VIDEO BLOG October 6, 2022

    Microsoft’s Inspire 2022 partner event might be over, but Microsoft Teams is still as popular as..

    Stay Connected When the Unexpected Happens with Zoom Phone Local Survivability

    By ADAM SMITH September 29, 2022

    In our increasingly complex and interlinked business world, unexpected things can – and do –..

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