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    Stay Ahead of Call Recording Compliance for Genesys Cloud CX

    By GUY YAFFE November 23, 2022

    Compliance call recording policies can be a challenge to keep up with. Corporate and federal..

    How Can Microsoft Partners Win in the Teams Era?

    By JASON WYATT September 21, 2022

    The rise of the hybrid workplace has forced businesses to embrace new technology to keep their..

    AudioCodes at Inspire 2022: Navigating the Microsoft Teams Voice Calling Landscape

    Attendees at the recent Microsoft Inspire 2022 event were treated to three days of incisive..

    Understanding Your Customers Better with Sentiment Analysis

    By GUY YAFFE July 20, 2022

    In a recent blog post, I shared a real-life example of an IT manager who, after expressing an..

    Video Blog ▶ Easy Microsoft Teams Voice and Video Adoption for the Hybrid Workplace

    By VIDEO BLOG June 15, 2022

    If boosting productivity in the hybrid work era is important to your organization – and to be..

    Add Real Value to Microsoft Teams for Huge Productivity Gains

    By JASON WYATT June 8, 2022

    There’s no doubt that Microsoft Teams has proven its value in the emerging world of hybrid work,..

    How to Boost Meeting Productivity in the Hybrid Workplace

    By GUY YAFFE May 11, 2022

    In our dynamic global economy, meetings play a vital role in maintaining productivity. After all,..

    The Business Case for Speech Analytics

    By GUY YAFFE April 13, 2022

    One of the things I enjoy most about my work is getting out and about and visiting customers and..

    Video Blog ▶ Interactions Recording for the Digital Age

    By VIDEO BLOG March 23, 2022

    With so many interactions now taking place digitally on platforms like Microsoft Teams,..

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