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Video Blog ▶ The Secret Key to Automating Call Flows

If you’re migrating to a unified communications solution like Microsoft Teams, and your organization typically has to deal with a lot of incoming calls, you might be wondering how you can best implement an effective IVR solution for maximum caller satisfaction.

In this video, Gidi Adlersberg, Voice.AI Business Development Manager at AudioCodes, meets
Pam McLeod, Technology Director and Information Security Officer at Concord Schools District in New Hampshire, USA.

Watch it to find out why Concord chose AudioCodes Voca, an agile, conversational IVR, to seamlessly automate their main-line call flows – and delivered an exceptional calling experience in the process.


  • Para ver este video con subtítulos en español haga clic aquí.
  • Dieses Video ist auch mit Deutschen Untertiteln verfügbar. Schauen Sie es sich direkt an.

If you liked what you saw, why not get this informative application note today?

Want to schedule a no-obligation demo to see Voca in action?




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