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Twilio, Teams and AudioCodes – A Winning Combination

Twilio, Teams and AudioCodes – A Winning Combination

You may have spotted a recent AudioCodes press release where we announced that our Mediant SBC family has been successfully tested to work with Twilio’s Elastic SIP Trunking service. Anyone who has been following AudioCodes over the last decade or so will be well aware of the fact that we have achieved interoperability with dozens of SIP trunk networks around the world. So, what is special about this announcement?

Twilio is the leading player in the rapidly growing communications-platform-as-a-service (CPaaS) market. Its cloud-based offerings enable companies to rapidly develop new and innovative communications services simply and cost-effectively. Twilio’s Elastic SIP Trunking service provides highly scalable, global voice coverage with flexible pricing and simplified operations.

With an increasing number of customers standardizing their enterprise voice communications infrastructure on Microsoft Teams, Twilio needed a reliable and scalable connectivity solution that would ensure that those customers could connect to its SIP trunking network seamlessly and securely. Through its Direct Routing feature, Microsoft allows Teams customers to connect to their preferred SIP trunk provider in a “Bring Your Own Carrier” (BYOC) model. And for that you need a certified SBC.

AudioCodes Mediant SBCs are certified for Teams Direct Routing and offer scalability, security and flexibility. Available as hardware appliances or virtualized software solutions that can be deployed in private data centers and all leading public clouds (including Azure and AWS), our SBCs enable Twilio customers to enjoy the benefits of Microsoft Teams UC offering with Direct Routing using Twilio’s innovative Elastic SIP Trunking service. The combined solution has been rigorously tested by Twilio and AudioCodes so customers can deploy it with confidence.

Commenting on the joint solution, Annie Benitez Pelaez, General Manager at Twilio Elastic SIP Trunking, said,

“Twilio and AudioCodes have developed a joint solution for Microsoft Teams that customers can deploy globally. It delivers reliable PSTN connectivity in up to 100 countries with on-demand provisioning and low calling rates.”

Read more about our joint solution with Twilio on the Twilio blog.

Want to learn how AudioCodes Direct Routing SBCs enable BYOC for Microsoft Teams customers?




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