Easy Device Management for Today’s Busy IT Pros

If you’re a busy IT professional in today’s fast-moving business landscape, it’s safe to say that you already have enough on your plate when it comes to managing end user equipment like business phones and meeting room solutions.

After all, these devices need to be properly configured and have their firmware updated, as well as be continually monitored for service affecting problems. And if you’re not completely on top of things, workplace productivity can take a dive.

Now, with the advent of the hybrid work model – where employees work both from home and the office – these device management challenges have increased exponentially. So how can IT teams cover all the bases and make sure they can support and maintain employees’ devices, wherever they’re located?

The definitive answer to this question is the AudioCodes Device Manager.

Everything You Need, All in One Place

The AudioCodes Device Manager, part of the One Voice Operations Center, empowers IT managers by giving them full control of their organization’s IP phones and meeting rooms solutions throughout their entire lifecycle, regardless of where the devices (or the IT managers themselves) actually are.

Here are just some of the benefits that the Device Manager can bring to hard-pressed IT teams:

• Effortless management of IP phones such as the C470HD and the C455HD, and meeting room devices such as the RXV80 and the RXV100.
• The ability to manage devices in groups, so that bread-and-butter tasks like firmware updates and configuration changes can be performed easily in bulk to realize huge time savings.
• An advanced dashboard, where all the information is presented in a clear and easy-to-understand format, including end user associations and sign-in status.
• Flexible configuration templates, available on a per region, per site and per device type basis, suitable for any kind of organizational environment.
• Notification alarms that are promptly raised whenever a service failure occurs, with the ability to create and forward alarms for specific VIP devices and meeting rooms.

It’s a Vision Thing

‘Visibility’ should be the Device Manager’s middle name. We’ve taken a lot of time and trouble to determine exactly what details IT teams need to keep track of, and designed our user interfaces accordingly. Below are some examples of how we present complex information in an extremely straightforward and visually appealing way, putting you in the driving seat right from the start.

It Doesn’t Stop There

The Device Manager is packed with a raft of cutting-edge features that no self-respecting IT professional would ever want to miss out on. First up, it can be deployed either on-premises using VMware or Hyper-V or in the cloud using Amazon Web Services or Microsoft Azure.

Uniquely, the Device Manager can be utilized in a governed network, where it can provide topology site/subnet listings. Again uniquely, it also provides topology site/subnet map views. This represents a real competitive advantage.

But it’s at the troubleshooting level that the Device Manager really shines, making sure that your employees stay connected no matter where they are. It offers:

• Device log file downloading
• Hardware and connectivity alarms (unique in class)
• Device and peripheral details
• Operator activity logs

Other one-of-a-kind features include automatic initial provisioning, the ability to set vendor- or device-specific parameters, the easy customization of device- or user-specific configurations, firmware provisioning for prestaging devices and full control over firmware versions. All these operations can be carried out prior to the end users’ initial sign-in, which is a considerable advantage when dealing with greenfield deployments since the devices are ready to go with the latest firmware installed as soon as the employees arrive on site.

Designed for Today with the Technology of Tomorrow

As you can see, the AudioCodes Device Manager is pretty much tailor-made for today’s overworked IT managers, making light work of the configuration, monitoring and troubleshooting of devices from multiple vendors, not just ours.

Ultimately, our innovative and proactive approach results in quality assurance you can trust, greater employee satisfaction, increased productivity and – importantly – a significant reduction in IT expenses.

So if boosting productivity to keep ahead of the competition in the new era of hybrid work is essential to your organization, you really should give the Device Manager a try.

Want to manage your devices from anywhere the easy way?