As part of the recent launch of AudioCodes CloudBond 365, we conducted webinars with our global partners. The events generated considerable interest. Given the many good questions we received from both our partners and the general audience regarding the new platform, we decided to publicly share these questions so that everyone can benefit and learn from them.
CloudBond 365 is a solution for the data center, customer premises or the branch. It is a versatile all-in-one Skype for Business appliance designed for hybrid environments or a full on-premises Skype for Business deployment that combines the best of the Skype for Business server, the cloud-PBX and the service provider’s voice services. CloudBond 365 is available as a hardware box (Standard, Pro and Enterprise Box Editions) or as a Virtual Appliance.
We have divided the questions we received about CloudBond 365 into several categories, each of which will get dealt with in a separate blog over the coming weeks. In this first instalment, we tackle the questions of upgrading to CloudBond 365 from AudioCodes One Box 365 as well as connectivity and integration issues.
Regarding upgrades: We want to emphasize that all One Box 365 units are eligible for upgrade to the CloudBond 365 firmware. The actual upgrade path will be communicated by AudioCodes in the near future.
The following questions were asked regarding connectivity and integration:
Q. How does directory integration work? Does CloudBond 365 have FIM/AD?
A. The CloudBond 365 Active Directory Connector is an application developed by AudioCodes. It is FIM like and allows for synchronizing user attributes with the customer user forests while simplifying the deployment and creating a clear point of demarcation.
Q. Can multiple CloudBond 365 units be connected into an Office 365 tenant?
A. Indeed they can.
CloudBond™ 365 can be connected to Office 365 to allow:
- Exchange Online UM integration
- Support for Hybrid topology
- Support for On-Prem PSTN for Cloud PBX
Q. Does AudioCodes offer a full UCMA connection to all users?
A. UCMA can only work with an On-prem FE server. Trusted applications can work only on an on-premises server.
Q. What can you say about resiliency?
A. Resiliency can be achieved by using two units of CloudBond 365 in a pool pair. The deployment wizard simplifies the settings of the pool pair.
CloudBond 365 can be deployed as a BPA in a Skype for Business private Cloud to achieve full branch UC resiliency.
If you have any additional questions on these topics or any other topic, feel free to reach out to us.
Please check back for our next instalment of the CloudBond 365 Q&A which will focus on Sizing, Licensing and Pricing issues.