At AudioCodes, we believe that our advanced communications software, products and productivity solutions, driven by our commitment to innovation and quality, offer incredible value in today’s highly competitive economy. Read on to see how our market-leading technology helped Aqua Pharma (Chile) solve their Microsoft Teams video conferencing challenges.
The Customer
Aqua Pharma is a leading veterinary services provider for the aquaculture industry, contributing to the successful scaling of sustainably managed fish and shrimp through the promotion of responsible aquaculture practices. The company has offices in Norway, Scotland, Belgium, Canada, Australia, Chile, the USA and Indonesia.
The Challenge
Aqua Pharma’s office in Puerto Montt, Chile, was looking for an effective way to facilitate seamless video conference calls via Microsoft Teams between its local employees and members of staff located in the company’s other branches around the world. Aqua Pharma did not previously have any other video conferencing hardware in this particular office.
To ensure a reliable meeting room experience, Aqua Pharma’s ideal solution would need to have excellent voice pickup, expanded video coverage and media sharing functionality, as well as be fully compatible with Microsoft Teams. In addition, the chosen vendor would have to adhere to a strict timeline with regards to delivery, installation and end-user training.
The Solution
To deliver productive Microsoft Teams voice and video calling, Aqua Pharma selected the Microsoft-certified AudioCodes RXV100-B40 bundle, which consists of the following AudioCodes products:
- The RXV100Hub, for managing Microsoft Teams meetings via a 10.1” touch screen with 360° rotation.
- The RXVCam50 video camera, for exceptionally vivid image quality in any sized meeting room.
- The RX50 conference phone with satellite microphones, for outstanding audio quality.
The implementation process for Aqua Pharma’s AudioCodes meeting room solution – carried out by Technology Bureau and GTD Group, AudioCodes’ regional partners – was extremely fast. It included planning, preconfiguring the devices with Microsoft account login credentials and video presets, and positioning the camera and audio devices in the most optimal locations. After the equipment had been rigorously tested, Aqua Pharma’s employees received full training on it.
The Results
By choosing the RXV100-B40 bundle, Aqua Pharma acquired a cost-effective and field-proven video conferencing solution, certified by Microsoft, boasting exquisite image quality and crystal-clear sound.
Even better, the ultra-fast deployment process and the solution’s highly intuitive user interface allowed Aqua Pharma’s employees in Chile to take advantage of the incredible productivity-boosting benefits of Microsoft Teams voice and video calling almost immediately.
Thanks to AudioCodes, our staff can be completely confident that their contributions in business meetings with colleagues and customers around the world will be seen and heard clearly at all times.”
Cesar Corona, Managing Director at Aqua Pharma (Chile)
