Session border controllers (SBCs) are a crucial piece of the VoIP network puzzle. Available as either hardware devices or software applications, they’re deployed at the border between an enterprise and a service provider, where they control the flow of data generated during communications between two parties, otherwise known as sessions.
SBCs also provide seamless connectivity, enhanced security, quality assurance and regulatory compliance, as well as ensuring that emergency calls are routed correctly and prioritized above other communications.
In their Enterprise SBCs and VoIP Gateways Market Tracker – 4Q21 Analysis report, market research firm Omdia revealed that AudioCodes had achieved the highest worldwide SBC revenue share with 18.5% for the year. AudioCodes also took pole position in the same category for 4Q21. Impressive numbers, that’s for sure.
Brought to you by a financially stable company with almost three decades of field-proven telecommunications experience, the AudioCodes Mediant family of SBCs support high availability at any scale to ensure uninterrupted communications. They include extra goodies like advanced routing capabilities, upgraded security, WebRTC and an integrated reverse HTTP proxy. They also provide support for Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), KVM and VMware.
So let’s take a look at just five of the many reasons that AudioCodes Mediant SBCs are global bestsellers:
1
SBCs provide direct SIP connectivity between existing enterprise voice infrastructure and SIP trunking services. AudioCodes Mediant SBCs go beyond that, bringing you Direct Routing capabilities for Microsoft Teams. Direct Routing is one of the ways you can connect your existing SIP trunk to Microsoft Teams to enable voice calling to external telephone numbers, and our SBCs are fully certified by Microsoft for this purpose. Get started now on Azure Marketplace. This functionality is now extended to support calls on Microsoft Dynamics 365’s voice channel, enabling contact center agents to handle voice calls as another communication channel with their customers. In addition, our SBCs are certified to work with leading UC vendors such as Zoom and Google Voice.
2
The cloud is one of the biggest technological breakthroughs of recent times, and it’s pretty common to see virtual SBCs deployed there. This development can really help new businesses or those breaking into new markets, who may not be able to accurately determine how much network capacity they’ll need. Say hello to the AudioCodes Mediant Cloud Edition (CE) SBC, boasting a highly elastic cloud-based micro-services architecture that offers the same functionality as our hardware-based SBCs and can easily handle up to 50,000 media sessions by dynamically scaling to match traffic requirements.
3
Deploying your SBC shouldn’t make you tear your hair out – which is why we created the AudioCodes Mediant SBC Configuration Wizard. This easy-to-use tool makes configuring an SBC a piece of cake, having you up and running within about five minutes in most cases. All you need to do is select one of over 40 IP-PBX models and one of over 140 service provider SIP trunk services, click through a few straightforward and intuitive configuration screens and you’re ready to go. Interoperability really is the name of the game.
4
AudioCodes Mediant SBCs provide exceptionally robust protection for on-premises and cloud-based UC solutions, preventing DoS/DDoS attacks, fraud and service theft as well as guarding against cyberattacks and other service-impacting events. Extensive security mechanisms analyze each enterprise’s unique VoIP traffic behavior to provide unbeatable protection, while ensuring that legitimate traffic quickly passes through without disruption.
5
Unified communications, particularly in the era of hybrid working, needs to maintain a high quality of service. The SBC, with its DSP and deep packet inspection capabilities, is a great way to enhance voice quality and reduce bandwidth. AudioCodes Mediant SBCs can monitor the quality of calls and switch codecs automatically to ensure the best possible user experience, while keeping costs down at the same time. This is especially important in a contact center environment where agents are working remotely over the open internet.
If you’re looking for an SBC that does exactly what it says on the box – and then some! – the chances are high that the AudioCodes Mediant SBC family has something that will fit your organization’s unique needs like a glove. But don’t take our word for it, just ask Omdia.