Microsoft announced Public Preview of Direct Routing for Microsoft Teams. You might ask, what is Direct Routing? Direct Routing is the future of hybrid voice with Microsoft Teams, allowing organizations to leverage on-premises voice infrastructure through Teams certified SBC’s.
Author Archive for: MikeE
About Mike Erps
Mike Erps, Unified Communications Solution Manager for AudioCodes, has over 8 years of experience in the communications industry. For the last four years, Mike has focused his area of expertise in Microsoft Lync / Skype for Business. Possessing Microsoft certifications in Core Solutions of Microsoft Lync Server 2013 and Enterprise Voice & Online Services with Lync Server 2013, Mike brings with him a specialized knowledge of S4B and Lync that is only amplified by his experience from his previous roles as Manager of Lync Infrastructure Services and Sr. Lync Consultant. Mike is quickly becoming a thought leader on the trends of Unified Communications. In his spare time Mike is a true fan of all things sports, specifically enjoying a game by his local teams the Giants, Mets or Rangers.
Entries by Mike Erps
I know most people don’t want to hear it, but is it time to start thinking about removing legacy infrastructure and beginning the journey to rolling out a new telephony solution? The old adage of ‘if it isn’t broken, don’t fix it’ might no longer fit with the rapid pace of change.
In today’s fast paced and ever changing world, companies are quite often looking to the latest and greatest technology to get the elusive competitive edge. This is true from the flashy ‘front door’ of their website/mobile app to the more pedestrian – but equally critical – voice infrastructure, especially when deploying Skype for Business.
One of the biggest challenges today with the vision of transitioning to Microsoft’s recently released Cloud PBX revolves around matching business needs with available features. Although Cloud PBX is on a rapid pace to parity with Skype for Business Server, some of the advanced features are only available on-premises for the foreseeable future. For example, […]