At the upcoming Genesys CX17 events (http://online.audiocodes.com/genesys-cx-events-registration), AudioCodes will present, as part of the new Genesys and AudioCodes partnership, an IP Phone combined with a centralized management application that has been specially designed to increase the productivity of work at home agents (WAHA) and deliver a superior level of customer service. The move towards the […]
Author Archive for: ItzikF
About Itzik Feiglevitch
Itzik Feiglevitch serves as AudioCodes’ Business Development and Marketing Director for Contact Centers and Enterprise solutions. In this role, Itzik is responsible for the development and execution of the go-to-market strategy and marketing programs of IT solutions for contact centers and enterprises. Itzik has been with AudioCodes since 2004 and has served in numerous marketing, business development and product positions in the company. Prior to joining AudioCodes, Itzik spent several years at GoNet Communications, and Chromatics Networks (acquired by Lucent Technologies) where he served in R&D positions. In his spare time, Itzik enjoys extreme sports and traveling the world and he is passionate about innovation, technology and creativity.
Entries by Itzik Feiglevitch
Last week, AudioCodes and Deutsche Telekom (DT) announced that DT has selected AudioCodes for the DeutschlandLAN SIP-Trunk project, part of DT’s ongoing migration of all its German ISDN customers to an all-IP infrastructure. In our upcoming webinar ‘Transforming business voice services from PSTN connectivity to managed UC services’, AudioCodes together with Ovum, a leading market […]
Following my previous post about PSTN to All-IP transformation market trends and our whitepaper “4 Key Points to Successful PSTN to All-IP Transformation Journey” describing some of the All-IP transformation challenges, today I wanted to explore the Smart Cloud Transformation concept a little further and suggest an efficient way for the operators to migrate their […]
We are living in exciting times as more and more fixed line operators have already begun to transition their PSTN networks to All-IP networks. AudioCodes’ recently released whitepaper “4 Key Points to Successful PSTN to All-IP Transformation” covers some of the leading operators’ PSTN migration plans. Some of these operators, like Deutsche Telekom, have already taken […]
“The Cloud” – everyone is talking about it. Studies, market reports and analysts refer to it as the “next thing” and as the opportunity that communication service providers (CSPs) must not miss. Well, it is not so easy!
There is no doubt that the telecom market is changing. The increased competition and the commoditization of traditional telecom services have negative impact on the CSPs revenues leading them to evolve beyond network connectivity and seek new revenue opportunities.[…]
I recently read an article about the importance of small medium businesses (SMBs) and their benefits to countries’ local economies, and wondered how this is reflected in local communication services deployed in those countries.