It was just a decade ago when only small and medium scale businesses saw cloud communications as a viable option for a business communications solution. Enterprises mostly ignored the emerging technology because they already had on-premises PBX phone systems and traditional telecoms that they had already been using for too long to take notice of a new alternative.
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Just a decade ago, people only considered cloud PBX and IP telephony as cheaper alternatives to legacy on-premise PBX systems and PSTN. Back then, it was mostly small and medium-scale businesses that took note of these cloud-hosted alternative services since large enterprises were already employing top of the line PBX systems customized for their own companies.