Entries by Barry Spielman

Migrating to Skype for Business Cloud PBX the Smart Way

Using a Hybrid Solution Offers the Best of the On-Premises and Cloud-based Worlds   Moving towards Cloud PBX The rapid rise of Microsoft’s Skype for Business is a strong incentive for enterprises to consider deploying the popular Unified Communications suite. The Company’s most recent announcements regarding their on-line version and the replacement of on-premises based […]

You Asked About CloudBond 365: Part 1

As part of the recent launch of AudioCodes CloudBond 365, we conducted webinars with our global partners. The events generated considerable interest. Given the many good questions we received from both our partners and the general audience regarding the new platform, we decided to publically share these questions so that everyone can benefit and learn […]

Are You Stuck in the Fog on Your Way to the Cloud?

A practical approach to migrating (the right) users to Cloud PBX Many organizations are stuck in the fog of complexity as they move towards the promise of communications in the cloud. Recent Microsoft announcements surrounding enterprise voice for Skype for Business in the cloud have caused significant waves – and no small amount of confusion – in […]

Skype for Business: To Cloud or Not to Cloud?

Assessing the state-of-the-market following Microsoft’s announcements on enterprise voice in the cloud for Skype for Business Recent Microsoft announcements surrounding enterprise voice for Skype for Business in the cloud caused significant waves in the market.  Cloud PBX and PSTN calling will have a dramatic impact on the ecosystem. Yet, real parity between the on-premises Skype […]

The Era of Hosted Services

A casual observer looking at recent research regarding market trends may reach the conclusion that the era of hosted services is already here. Whether or not this new age is upon us or we still have some way to go before we get there, the trends clearly show that this is where the market is […]

Migrating to a SIP Contact Center

The SIP based contact center allows companies to leverage new capabilities without pouring more resources into management or IT, infrastructure and applications. These capabilities can be deployed quickly, they are easy to deliver to remote agents and as the companies grow, the solutions can grow with them