UCA-Blog-IMG

SIP Trunking – Your First Step to a Future-Proof Communications Network

Beginning the Journey to Enterprise Voice Network Modernization

UCA-Blog-IMG

There’s no doubt about it: a huge shift in voice communication networks is well underway, as enterprises move away from PSTN towards IP.

One of the core reasons for this change is that telecom carriers themselves are transitioning from TDM to SIP, in an effort to reduce their equipment’s operating costs, power consumption and footprint, while taking advantage of advances in voice technology. As a result, within a few years, major carriers will simply declare end-of-service on their TDM and ISDN switches.

On the customer side of the equation, market data shows huge numbers of enterprises leaving behind traditional PSTN voice services as they align themselves with the changes occurring in service provider networks. According to a recent report by IHS, 71% of organizations are making the switch to either a centralized or hybrid SIP trunk. In fact, they predict that between 2015 and 2020, the number of SIP trunk connections will have more than doubled, from 20 million to over 45 million.

 

A Meaningful Impact

As a large, distributed enterprise, moving your voice communications to all-IP infrastructure opens up a whole host of significant benefits. Besides the immediate financial benefits, the transition to SIP trunks allows organizations to centralize and consolidate trunks, for optimal utilization and the ability to leverage economies of scale.

While making the move to SIP trunks, you can take the opportunity to modernize and centralize the management and control of your network as a whole, to assure service quality, remove blind spots across the network and improve security. More efficient management will contribute to the reduction of your IT staff’s day-to-day workload, so they can allocate more time towards finding innovative ways of driving further efficiencies throughout the organization.

Now that you are using your existing data network (WAN) for voice communications, and having implemented more efficient call routing, monitoring and dial-plan configuration, your internal and long distance calls can be routed through your IP network to achieve substantial savings. As you minimalize the costs of internal communications across your enterprise and reap the benefits of least-cost routing (LCR), you can expect to reduce your total communications expenses by up to 38% (based on information gathered from AudioCodes’ customer base).

 

The Way Forward

A solution such as AudioCodes’ Universal Communications Architecture (UCA) will allow you to achieve all this, and more. UCA enables large enterprises with multi-vendor communications systems to modernize their voice networks efficiently and cost-effectively. It achieves this by integrating communications silos, connecting with SIP trunk services and utilizing the corporate IP network to optimize call routing.

UCA features AudioCodes’ session border controllers (SBCs), global end-to-end call routing and policy management, and advanced VoIPerfectTM voice optimization technology, enabling the creation of a universal network that offers high voice quality, without having to replace existing communications platforms.

As we have seen, there is much more to all-IP voice communications than just SIP trunks. AudioCodes’ UCA solution enables you begin to derive maximum benefit from the all-IP world today, by delivering a future-proof voice infrastructure that is easy to manage, maintains corporate security and delivers significant capital and operational cost savings.

 

To learn more about AudioCodes’ Universal Communications Architecture click here to download our Beginner’s Guide to Enterprise Voice Network Modernization.

Keep it simple

Deploying Skype for Business: Keeping it Simple

We live in a complex technology world.  A very successful businessman, Sir Richard Branson, once said: “Complexity is your enemy. Any fool can make something complicated. It is hard to keep things simple.”

Keep it simple

This statement comes to mind again in the context of our S-S-D pitch for CloudBond 365: Simplification, Standardization and Demarcation, three words that I often use in presentations.

The CloudBond 365 solution provides three pillars: The User Management Pack™ 365 built-in management suite, an Active Directory Connector and an Office365 Connector. This makes CloudBond 365 the spider in the web between Office 365 and the local customer enterprise. The solution provides a fully preinstalled Skype for Business solution on an AudioCodes gateway, server, or virtualization platform in the datacenter, standardized on Microsoft’s resource forest model. CloudBond 365 enables this Skype for Business silo model to be a fully integrated with the enterprise and provide these S-S-D benefits. Of course, User Management Pack™ 365 can also run on top of a fully (self-) deployed Skype for Business environment.

Here are a couple of examples:

From a technical perspective, simplification not only brings value for the initial deployment but also for the years to follow. ‘Simple things’ tend to break less and if they break they’re easier to fix. From a business perspective, professional services can now be enabled for integrating Skype for Business with the business processes of an enterprise.

Standardization is key not only for the deployment phase, but also for the support period in the following years.

  • Support engineers ‘know’ exactly what the architecture is
  • The exact customer environment is always available in the lab to reproduce test
  • Problems and solutions for one customer are now applicable to most other customers as well

If you’re in the business of selling Skype for Business, standardization allows you to offer the solution without assuming the risk of covering potential trouble shooting or ‘unknowns’ within the customer environment. Standardization means there are no projects that are open ended.

The demarcation provided by the CloudBond 365 solution presents a very clear line between the Skype for Business deployment and the customer enterprise environment (in which Active Directories, Exchange, SharePoint, etc. are being managed). There is no need for discussions on SLA and who’s responsible for what. This same demarcation line also helps the business to stay out of competition with the new customer’s current ICT partner and doesn’t require managing two ICT partners within the same network.

Skype for Business designs usually have a complex enterprise setup which can cause projects to become more expensive than at first anticipated.  This complexity can have a major effect on the TCO in the years that follow going “live” with a Skype for Business deployment. The CloudBond 365 solution provides additional simplicity for daily maintenance via the User Management Pack™ 365, an important ongoing benefit to an organization realizing a quicker ROI by means of a lower TCO.

CloudBond 365 is all about simplifying something complex, allowing enterprises to benefit from Skype for Business as much as SMBs.

Sir Richard Branson had it right. Just keep things simple.

Read this Application Note to see how User Management Pack™ 365 really is simplicity in action.

Download-Now