Day 2 of Enterprise Connect was a day for partner meetings – getting to know the various systems integrators and reseller partners that are supporting Microsoft and AudioCodes.
First stop was a visit with Chris Riggenbach, UC Team Lead at NACR. Chris is responsible for the strategy and technical lead for UC solutions that include Microsoft and a number of other software vendors. As a large national partner, NACR has a unique capability to support large geographically diverse businesses and offer complex solutions to improve collaboration and communications efficiencies with services and solutions.
Another stop along my day was visiting with The Via Group, a full-service partner based in Houston. As an early adopter of AudioCodes One Box 365, they’ve crafted a complete bundled solution for business that includes services, devices and connectivity, bought using a OPEX model that makes buying easy. The Via Group is also working with One Source Networks solution, a cloud based data and voice communications solution that can deliver services globally.
My final stop for the day was looking into contact center solutions for my Lync deployment with a visit to Acqueon, who have AiQ a Lync-integrated multi-channel contact center offering that supports quality management along with both inbound and outbound traffic.
Looking forward to Wednesday and the keynotes from Microsoft and Google. Be sure to check back again tomorrow!